Knowledge Base

How do I control whether an outbound message is encrypted or not?

The administrator has a lot of flexibility about when encryption is used. Of course, the recipient or the recipient's company must also being using encryption for any messages to be encrypted.

You can require all outbound message be encrypted by going to the Mail | Options and adding a check mark to the appropriate field. Of course, it's not likely that everyone you exchange messages will also be using encryption so you can add each email address to the Mail | Contact list and select Never to the Encrypt to contact field.

You can also decide that there are particular individuals that you only want to exchange encrypted message. Again, add a Contact and select strong>Always to the Encrypt to contact field.

Here's a chart showing how the global option Require outbound encryption, and a Contact's Encrypt to contact fields impact which messages are sent as plain text, which are encrypted, and which will bounce to the sender.

Of course, if the recipient's system is also using GoodCrypto and you are protecting metadata, then all messages to the recipient's system will be encrypted regardless of the other global or contact's settings.

 

Require outbound encryption

 

 

Encrypt to contact

 

 

Have public key for contact

 

 

Action

 

No Always encrypt No Bounce to sender
No Never encrypt No Send plain text message
No Use global setting No Send plain text message
Yes Always encrypt No Bounce to sender
Yes Never encrypt No Send plan text
Yes Use global setting No Bound to sender
No Always encrypt Yes Send encrypted message
No Never encrypt Yes Send plain text message
No Use global setting Yes Send encrypted message
Yes Always encrypt Yes Send encrypted message
Yes Never encrypt Yes Send plain text message
Yes Use global setting Yes Send encrypted message